Students

Privacy Policy

Last updated: May 3, 2024

codeeasy.io ("us", "we", or "our") operates the https://codeeasy.io website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

Our service is dedicated to protecting the privacy and security of our users' personal information. CodeEasy adheres to the principle of data minimization, ensuring that we only collect the essential data needed for our service to function properly. To provide a personalized and enhanced educational experience, we collect specific types of information from learners and educators.

For Learners:

Nickname: To personalize the student's experience within our platform while maintaining their privacy, we collect nicknames. This enables students to interact with the service in a more personalized manner.
Email: We require an email address for account creation, verification, and essential communication related to our service.
Class Enrollment: To facilitate a seamless educational experience, we track students' enrollment in classes. This information helps us and educators to organize course materials, assignments, and educational content more effectively.
Study-Related Data: This includes data on hints usage, the revealing of correct answers, written code, and other interactions with educational content. Collecting this information is vital for the functionality of our platform.

For Educators:

Email: The email address is collected from educators for account creation, verification, and facilitating essential communications about our service. This includes updates, educational resources, and support.
Phone Number: We collect phone numbers as an alternative or supplementary communication method, ensuring we can contact educators directly for urgent or important service-related matters.
Educational Institution Name: Knowing the name of the educational institution allows us to customize our service to better suit the specific needs of various educational settings.
Country of Residence: The country of residence is collected to provide localized support, understand the geographic distribution of our users, and ensure compliance with regional educational standards and privacy laws.

Usage Data (Anonymously Collected):

To continually improve our service, we collect usage data, such as page opens. This data is collected anonymously, without recording any personal information. Collecting this data helps us understand how our service is used and identify areas for improvement.

Purchases information:

In compliance with Swedish law, CodeEasy retains certain details of the purchase, including the date of transaction, the amount paid, and the specific products or services purchased. This record-keeping is essential for our financial reporting and to provide you with support related to your purchases.

The information we gather is exclusively used to provide and enhance our educational services, improve user experiences, and ensure the security and privacy of our users.

Information Sharing and Disclosure

At CodeEasy, we are committed to transparency regarding the third-party services we use to enhance your experience and the operations of our platform. Here’s how and with whom your information might be shared:

Google Analytics: We employ Google Analytics to analyze website usage. This service helps us understand user behavior by processing anonymous data, and ensuring no personal information is disclosed.
Paddle: To facilitate secure and automatic payments on our website, we partner with Paddle. Only the necessary transaction details are processed through Paddle, without storing any credit card information on our platform.
Pipedrive CRM: We utilize Pipedrive CRM to manage and process teacher data, including communication management. This tool helps us streamline our interactions and support for educators.
AWS (Amazon Web Services): Our web services and databases are hosted on AWS, where all user data, including personal and operational information, is securely stored.
OpenAI: To provide AI-driven assistance to students, we share coding solutions with OpenAI. This collaboration ensures enhanced learning experiences without compromising personal data.
Tawk.to: For real-time chat communications, we use Tawk.to. While we do not directly share any personal data with Tawk.to, please be aware that any chat communications conducted on our website are hosted by Tawk.to.

We share your information with these services strictly for the purposes mentioned, ensuring a seamless and secure experience on CodeEasy. Our partnerships are carefully selected and managed under strict privacy standards to protect your information.

Data Security

At CodeEasy, safeguarding your personal information is our top priority. We implement a range of security measures designed to protect your data from unauthorized access, alteration, and misuse:

Encryption: We ensure all traffic between your browser and our servers is encrypted, creating a secure channel for your data.
Server Protection: Our servers, including databases, are shielded from direct internet access. We maintain only the necessary access points, which are strictly limited to authorized services to prevent unauthorized entry.
Restricted Access: Access to our production environment is tightly controlled. Only a select group of CodeEasy employees, whose roles directly necessitate it, are granted access to our production database and servers. This ensures that sensitive information is handled by authorized personnel only.
Third-Party Service Security: The third-party services utilized by CodeEasy (as detailed in our Information Sharing and Disclosure section) are reputable companies recognized for their reliable security measures. We carefully select partners with established security protocols to maintain the integrity of your data.
Security in Development and Release Cycles: Security is a cornerstone of our development and release processes. At CodeEasy, we continuously focus on security to anticipate and mitigate potential risks, ensuring the safety of our platform and your information.
Reporting Security Concerns: Your peace of mind is important to us. If you have any security concerns or questions, please do not hesitate to reach out to us at info@codeeasy.io. We are committed to addressing your queries and enhancing our security measures.

Access and Control of Information

At CodeEasy, we believe in empowering our users with control over their personal information. Here's how you can manage your data with us:

Accessing Your Personal Data: If you wish to access all the personal data that CodeEasy has about you, simply send a request to info@codeeasy.io. We are committed to providing you with this information within 72 hours of your request, ensuring transparency and accessibility.
Editing your personal data. All users have the ability to correct or update their personal information. Users can easily change their email or username directly through their account settings. Teachers, however, should request updates to their information that is not visible in their personal cabinets by contacting us via email at info@codeeasy.io.
Account Deletion: Should you decide to delete your account, you can do so easily by visiting the account deletion section on your profile page at https://codeeasy.io/en/manage/profile. Upon clicking "delete," most of your data will be removed immediately, with any remaining information being fully deleted within 7 days. Please note, that to comply with Swedish law, CodeEasy retains necessary data related to purchases.
Pause in data processing. CodeEasy recognizes the right of data subjects to request a restriction on the processing of their personal data under certain conditions, such as disputes concerning the accuracy or lawfulness of the data processing. While processing is restricted, we will continue to store the data but will not perform any processing activities until the issue is resolved. Upon resolution, and before resuming any processing, CodeEasy will notify the data subject via email of the intended processing activities.
Educational Institution Data Deletion: Educational institutions that partner with CodeEasy have the right to request partial or full deletion of their data after a certain period of time. This option allows institutions to manage their data retention in alignment with their own privacy policies and compliance requirements.

Cookies and Tracking Technologies

CodeEasy utilizes cookies and similar technologies to enhance your experience and analyze platform performance. These tools are essential for remembering your preferences and understanding your interaction with our site, ensuring improved service functionality.

Use of Technologies: Our use of these technologies is solely for internal analytics and personalizing your experience on CodeEasy. We do not run third-party advertisements on our platform.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: info@codeeasy.io